Shipping Policy

We ship orders within 24 business hours  after payment is received. We update the order status with a tracking number sent by email when the order is picked up by any of our shipping partners. We offer free shipping on orders over $75. For orders less than $75, a $8.95 flat rate shipping fee applies.

Shipping Methods

We ship by USPS Priority Mail , UPS Ground, UPS Surepost, and UPS Next Day Saver to the U.S 48 Continental States. During checkout, all three options will be offered along with an estimated delivery date for each based on your location.


For Non-Continental States like Alaska, Hawaii, Puerto Rico, and the US Protectorates, only USPS Priority Services will be offered during checkout. For P.O. Boxes, APO, and military addresses we recommend USPS Mail Services. UPS will not deliver any packages to P.O. Boxes. 

 

Free Shipping Offer

All orders over $75 going to the US Continental States will be offered with Free Shipping ! regardless of how many items are included in your order. Customers will be given the option to select other express services during checkout if rush delivery is required. The Free Shipping offer is not available for Non-continental states or International Orders. For orders less than $75, a $8.95 flat rate shipping fee applies.

International Shipping

We welcome international orders on WiserToy.com. We usually ship by USPS Priority Mail or UPS Worldwide Saver. Shipping options for international orders will be provided during checkout based on your location. Shipping costs paid do not include any taxes or duties in the destination country. We ship by USPS Priority Mail all orders from Canada.

Incorrect Shipping Address

Please verify your shipping address when placing an order. WiserToys.com does not assume responsibility for orders with an incorrect shipping address. Orders with an incorrect shipping address are re-routed by UPS or USPS and returned to us as undeliverable. If a shipment is re-routed, UPS or USPS will charge a fee of $10 that will be transferred to the customer.

Shipping Cutoff Times

Orders placed before 12:00 pm EST will be ship the same day. Orders placed after 12:00 pm EST are shipped the following business day. Business days are Monday to Friday and do not include weekends or holidays.


Please get in contact with us by sending an email to help@wisertoys.com for any special quote or shipping arrangements. We will be more than glad to collaborate with any requirement or special instructions you may need.


Contact us
We're glad to help you

help@wisertoys.com

phone

US: 1-800-816-0944

when?

Monday to Friday from 9 am to 7 pm EST.